Return Policy

FRESH N CRISP™ will gladly accept your order for return or exchange in its original condition* within 30 days of when you received it. If you think you may need to return or exchange an item, please keep the invoice that came with your order. Provide photos of the issue if there is one present, and please contact us via email explaining the reason for your request for return or exchange.

Please contact customer service immediately upon receiving your order if you believe the product(s) to be damaged or defective. We kindly ask you to hold on to all merchandise and original packaging until you get in touch with a customer service associate. FRESH N CRISP™ will provide a replacement item or issue a refund as well as cover all shipping costs associated with any damaged product.

*Original condition refers to any merchandise that is unworn, not-used, and has not been washed and/or put in a dryer for any reason. The item(s) must not smell strongly of smoke and/or body odors of any type, are not covered in pet and/or human hair, and are not stained or damaged in any other way. All original sewn in or hang tags must still be intact.